Pay with Balance is Currently Unavailable

Incident Report for Breakout

Resolved

Pay with balance is online. This incident has been resolved.

Posted Jul 25, 2026 - 05:49 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jul 25, 2026 - 05:20 UTC

Update

We are continuing to work on a fix for this issue.

Posted Jul 25, 2026 - 05:03 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Jul 25, 2026 - 05:02 UTC

Investigating

We are investigating an issue affecting pay with balance. Clients may be unable to complete pay with balance at this time. We are working to resolve the issue and will update as soon as we have more information.

Posted Jul 25, 2026 - 04:34 UTC

This incident affected: Web (Portal, Terminal).